Venue Details

Address

Olympia London

Hammersmith Road

London W14 8UX

Phone: +44 (0)20 7385 1200
Website: www.olympia.co.uk

For more information regarding the venue and for information on how to get there, please click here.

SITE MAP

Venue & General Information

Please click here to view an A-Z of helpful venue and general information to help you with your planning.

Exhibitor Catering

Catering (General & Stand)

Situated within the Exhibitions halls are a number of catering outlets - some of which will also be open during the build up and breakdown periods.

The venue regulations state that all food and beverages (including alcohol) to be consumed or given away from stands must be purchased from the in-house caterer who will be more than happy to help and advise you on the wide range of items available.

NOTE: Please contact Host Olympia to book your catering or declare your catering concession. Orders and declarations must be submitted at least 4 working days prior to show open by email or online. Orders after this time may not be able to be fulfilled. Any orders after this time that are fulfilled will have a 10% late booking fee added.

Any exhibitor who wishes to serve or sell food or drink from their stand for on-site consumption, which exceeds sampling size limits, must obtain written permission from the venue and will be charged a concession/corkage fee. Please note this includes the use of coffee machines on your stand. There will be onsite checks on stand catering activities, and we strongly advise exhibitors who are considering elements of food and drink offerings on stand, to follow the venue rules as set out in Catering Concession Fee guideline. Please also note with alcohol if not purchased through Host Olympia you will need to ensure that you have the necessary licences for this and a copy of this would need to be provided to Host Olympia.

Please contact Host Olympia through +44 (0) 20 4558 3144 or [email protected] who will be more than happy to help and advise you on the wide range of items available or alternatively click here.

 

Food Health & Hygiene

Exhibitors planning their own stand catering must also satisfy all health and safety, food safety and hygiene requirements. Further catering information and regulations are contained in the eGuide.

Please notify the Organisers if you are planning to arrange your own stand catering.

For Catering Concession Fee Guideline, please click here.

We reserve the right to stop any food or drink (including beverages) being offered this has not been preapproved by the Organisers and Host Olympia and has not been provided by Host Olympia.

Please contact Host Olympia to discuss your requirements in full.

Exhibitor & Contractor Welfare

We all have a duty of care to help and support event industry professionals and here at RX Global, the safety and wellbeing of everyone onsite is one of our top priorities.  Everyone has a role to play to look out and care for our colleagues and peers and we can all do this by taking the following steps:

  • Don’t request or plan for stand designs that can not be safely and comfortably constructed and dismantled during the published time available.
  • Provide sufficient amount of onsite crew to reduce long working hours.
  • Ensure adequate breaks for staff.
  • Everyone on site should have access to drinking water, catering facilities and rest rooms.
  • Be kind.  Be considerate.

Emergency Procedures

Evacuation or partial evacuation is on the advice of the Venue. Should an emergency occur that necessitates an evacuation, an announcement will be made over the PA system. Exit the building immediately via the nearest exit point and make your way on foot to your closest Assembly Point. Please refrain from using mobile phones at this time.

Whilst at the Assembly Point you will be kept informed of developments. When the emergency has ceased you will either be invited to return to the exhibition to resume normal business or advised to return the next day – in which case you will not be permitted to return to the exhibition to collect vehicles, bags, briefcases etc.

To download the venue Emergency Procedures that should be distributed to all staff working onsite, please click here.

Security

A badging system is in place to ensure all personnel are registered and associated with the show.

Exhibitor badges / e-badges are essential for open days, unfortunately no badge no entry! During the build up and breakdown period all contractors must have a contractor wristband / e-badge.

Advice for Exhibitors

Whilst every reasonable precaution is taken to ensure the safety and security of personnel and equipment and the premises are patrolled day and night, we cannot accept any responsibility whatsoever for any injury, loss or damage or any consequential losses which may befall your personnel and their property.

Exhibitors are responsible for the security of their goods, please consider how you can secure your products and belongings whilst on-site. We recommend that valuables are not left unattended on your stand and are removed or locked away each evening. This is particularly relevant on the closing evening and throughout the breakdown period. During the day be aware of your space - report anything or anyone suspicious to security. If you are a victim of theft please report it immediately.

If you would like specialist security for your stand, please contact the Official Security Contractor.